Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We are always customer-oriented and happy to offer you the best user experience possible. 【Expensive But Worth】One-year Warranty & Worry-free after-sales in VECYS.The excellent daily ice production can perfectly meet the above usage scenarios. It is suitable for use in crowded occasions, such as large gatherings, restaurants, bars or schools. 【Why Choose VECYS IC3001? 】This is a large-scale ice maker, which can be used both for household and commercial purposes.This is decided through our experience that will make users more convenient. And if the water pressure is too high, you can also use the pressure relief connector we prepared for you in the package. We have prepared a hose for you to connect to the external water source. One is externally connected water, another is to add water manually. 【Automatic & Manual Water Filling】 There are two ways to add water.For a commercial ice maker, these functions can easily meet users' needs. The self-cleaning function is also supported. 36PCS cubic ice ready in minimums 13 mins, the thickness can be adjusted, and the ice-making can be timed. 【Complete Functions】 The IC3001 has been equipped with multi-functions you could possibly need.Choose VECYS and you will not be disappointed. 【Directly From A 23-Year Manufacturer】VECYS has 23 years of production experience in the field of home appliances, not only the product quality is very reliable, but also the performance is outstanding.
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